Our top priority is to ship your order the same day we receive it, Monday through Friday. If your order is placed after 3 PM EST, we will make every effort to ship it within 48 hours. Orders submitted after 3 PM on Friday or over the weekend will be shipped on Monday. All orders are shipped via UPS, USPS, or DHL.
30-day hassle-free return policy: If you are not 100% satisfied with your purchase, simply return it for a full refund. You can return your purchase for up to 30 days from the purchase date.
Please make sure all original tags are still in place. Our guarantee does not cover accidental damage or wear of products caused by the customer. Once we have received your return at our warehouse, we will refund your credit card and send you an email stating that your return is completed. Credits normally take 3-5 business days to appear on your credit card statement.
Our Customer Service team will be glad to assist with any questions. We are available 7 days a week at +1 516 201 3604 or by email at info@route21.us
